Pelacakan Cepat dan Transparansi Informasi Pengaduan
Riwayat Pengaduan
×
Komitmen untuk menyelesaikan setiap pengaduan yang masuk dengan cepat dan akurat
Informasi lengkap setiap tahapan penyelesaian pengaduan, mulai dari penerimaan pengaduan hingga penyelesaian akhir
Dapat diakses Kapanpun dan dimanapun
No
Tahapan Respon
Jenis Interaksi
Detil Interaksi
1
Open
Pengaduan Belum Di Tindaklanjuti
5 Hari Pengaduan Respon
2
On Progress
Dalam Tindaklanjut
30 Hari masa Tanggung Kekurangan Berkas Pengaduan
Dalam Tindaklanjut
60 Hari batas akhir penyampian hasil putusan penanganan pengaduan
3
Close
Pengaduan ditutup
14 Hari batas akhir penyampian hasil putusan penanganan pengaduan
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